Privacy Policy

Last updated: April 4, 2025

1. Introduction

Welcome to BillBox ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application BillBox (the "App").

Please read this Privacy Policy carefully. By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Information You Provide to Us

When you use our App, we may collect the following types of information:

  • Account Information: When you sign in with Google, we collect your Google account information, including your name and email address.
  • Gmail Access: With your explicit permission, we access your Gmail account solely to scan for food order emails from platforms like Swiggy and Zomato.

2.2 Information Automatically Collected

When you use our App, we may automatically collect certain information, including:

  • Device Information: Information about your mobile device, including device type, operating system, and unique device identifiers.
  • Usage Data: Information about how you use the App, including app features you use, time spent on the App, and other statistics.
  • Log Data: Server logs, including IP address, access times, and app crashes.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain our App: Scanning your Gmail for food order emails to organize and display information about your Swiggy and Zomato orders.
  • To Personalize Your Experience: Analyzing your food ordering patterns to provide insights such as top restaurants, favorite foods, and spending analytics.
  • To Improve our App: Understanding how users interact with our App to enhance functionality and user experience.
  • To Communicate with You: Responding to your inquiries, providing customer support, and sending important notifications related to the App.
  • For Security Purposes: Detecting, preventing, and addressing fraud, security breaches, and technical issues.

4. Gmail API and Data Access

BillBox uses Google's Gmail API to access your Gmail account with your explicit permission. Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Limited Use: BillBox's use of information received from Google APIs will adhere strictly to these principles:

  • We only scan for emails specifically from food delivery services (currently Swiggy and Zomato).
  • We do not access, read, or process any other emails in your Gmail account.
  • We do not share your email data with any third parties.
  • We do not use your data for advertising purposes.
  • We do not sell your data to any third parties.

4.1 Google Workspace APIs and AI/ML Models

We do not use data obtained through Google Workspace APIs (including Gmail API) to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models.

Any data processing we perform using the Gmail API is strictly limited to providing the specific functionality of our App, which is to help users organize and analyze their food order information. We do not use, store, or process this data for any purpose related to developing generalized AI or ML models.

4.2 AI Data Processing

For some complex food order emails where our automated systems cannot extract all the relevant information, we may use artificial intelligence (AI) technology to process specific order details:

  • Limited Data Use: We only send non-sensitive data for AI processing, such as restaurant names, food items ordered, and prices.
  • Data Protection: We never send full emails, personal identification information, email addresses, or other sensitive information to our AI service providers.
  • Purpose Limitation: AI processing is used solely to improve the accuracy of food order data extraction and enhance the analytics we provide.
  • Data Retention: Any data sent for AI processing is transmitted securely and is not retained by our AI service providers beyond the time required for processing.
  • Processing Controls: We implement technical safeguards to ensure that only the minimum necessary data is sent for AI processing.
  • No Model Training: Information obtained through Gmail API is never used to train, develop, or improve generalized AI or ML models.

5. Data Storage and Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information:

  • Local Storage: Most of your data, including email content and order details, is stored locally on your device.
  • Authentication Tokens: We securely store authentication tokens provided by Google to access your Gmail account.
  • Encryption: We use industry-standard encryption to protect sensitive data during transmission and storage.
  • Limited Data Retention: We only retain your data for as long as necessary to provide our services or as required by law.
  • AI Processing Safeguards: When using AI processing, we implement additional security measures to protect your non-sensitive order data during transmission.

6. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may disclose your information in the following limited circumstances:

  • With Your Consent: We may share your information when you explicitly consent to such sharing.
  • AI Service Providers: We may share non-sensitive order data (such as restaurant names, food items, and prices) with AI service providers solely for the purpose of processing and extracting relevant order information. These providers are bound by strict data protection agreements.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction.
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.

7. Your Rights and Choices

You have several rights and choices regarding your personal information:

  • Access and Update: You can access and update your account information at any time through the App settings.
  • Delete Data: You can delete your data and order history through the clear data option available in the App.
  • Revoke Access: You can revoke BillBox's access to your Gmail account at any time through your Google Account settings.
  • Account Deletion: You can delete your account and all associated data by removing the App and revoking its permissions in your Google Account.

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@linxcode.com

Last updated: April 8, 2025